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Showing posts with the label AX Retail

Issue resolved - Unsynced records from Retail store to AX DB (P-0001 job)

Sometimes even though we work with the same Dynamics AX product and architecture, we encounter some issues which could be tricky to solve. I had a similar issue with Retail architecture. The issue was that one Store out of 100+ live stores stopped syncing the data between CDB and AX Database. The P-0001 job was unable to sync the transactions from CDB of one particular store to the AX database. Whereas at the same time, all the 9999 jobs (sync from AX --> CDB) were working fine and also the P-0001 job (sync from CDB-->AX) for all remaining store was working fine. Dynamics AX version was AX 2012 R3 CU8. When I check the Event Viewer in the Channel Database server of that store, I see the below error message: Exception when converting job defination to request header. Error Details: System.NullReferenceException: Object reference not set to an instance of an object.    at Microsoft.Dynamics.Retail.SynchClient.Core.UploadAgent.CalculateFilterMinValue(Int64 rerunUplo...